jita7's Privacy Policy

1 Introduction and Scope

jita7 places the highest importance on the privacy of its users' personal information. This Privacy Policy ("Policy") applies when you use jita7's website, mobile application, and any services connected to them. When you create an account on the jita7 platform, log in, or use any of its services, you are considered to have accepted the terms of this Policy.

The purpose of this Policy is to clearly inform you what types of information we collect, why we collect it, and how securely it is kept. jita7 believes that transparency and accountability are the foundation of a trustworthy service. Reading our Terms and Conditions alongside this Policy will give you a full understanding of how the platform is structured.

This Policy has been prepared in compliance with applicable data protection laws and regulations of Bangladesh. By continuing to use the platform, you confirm that you have read and understood all the terms of this Policy.

2 What Information We Collect

jita7 collects various types of information to improve the user experience and to operate its services. This information comes from two main sources — information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

Information you provide directly during account registration, verification, and use of services:

• Full name and date of birth
• Mobile number and email address
• National ID (NID) or passport number (for identity verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Records of conversations with our support team

2.2 Automatically Collected Information

When you use the jita7 platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, version and operating system
• Activity logs on the platform — login times, pages visited, game sessions
• Records of deposit and withdrawal transactions
• Usage patterns collected through cookies and similar technologies

2.3 Information Received from Third Parties

In some cases, jita7 may receive information about you from trusted third-party sources for the purposes of identity verification or fraud prevention. In such cases, applicable laws and regulations are always followed.

3 Purpose of Using Information

jita7 uses collected information only for specific and lawful purposes. Your personal information is not used for any unnecessary or unauthorised purpose.

3.1 Service Operation and Improvement

• Account creation, management and verification
• Processing deposits, withdrawals and other transactions
• Providing gaming services and bonus offers
• Identifying and resolving technical issues on the platform
• Customising the experience according to user preferences

3.2 Security and Compliance

• Preventing fraud, money laundering and unauthorised activity
• Ensuring account security
• Meeting applicable legal obligations
• Monitoring usage patterns to support responsible gaming

3.3 Communication

• Sending important notifications related to your account
• Providing customer support (via live chat and email)
• Promotional communications subject to your consent

4 Cookies and Tracking Technologies

jita7 uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Used to remember your language preference, gaming settings and similar preferences.
• Analytics Cookies: Used to understand which parts of the platform are used most — all data is collected anonymously.
• Advertising Cookies: Used to present relevant content based on your interests.

4.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, please note that disabling essential cookies may cause some jita7 services to not work properly. To let us know your preferences regarding analytics and advertising cookies, please contact our support team.

5 Sharing Information with Third Parties

jita7 may share information with third parties in a limited way in specific circumstances. Such sharing is always restricted to defined purposes and carried out with appropriate safeguards in place.

5.1 Service Provider Partners

Trusted technology partners are required for payment processing, identity verification, game software operation, and maintenance of technical infrastructure. These partners are provided only with the information necessary to carry out their specific tasks and are required to comply with our privacy standards.

5.2 Legal Obligations

jita7 may be legally required to provide information in accordance with applicable laws of Bangladesh, court orders, or directions from government authorities. In such circumstances, jita7 will supply the necessary information in compliance with applicable law.

5.3 Business Restructuring

If jita7 undergoes a merger, acquisition or business restructuring, user information may be transferred to the new entity. In that case, the standards of this Privacy Policy will remain unchanged.

6 Data Security Measures

jita7 uses industry-standard security technology to keep your personal information secure. High-grade encryption technology (SSL) is active at every stage from data transfer through to storage, preventing unauthorised access.

6.1 Technical Security

• All data transmission secured through SSL encryption
• Sensitive information stored in encrypted form
• Firewall and intrusion detection systems
• Regular security reviews and vulnerability assessments
• Two-factor verification (OTP) system

6.2 Procedural Security

• Access to data restricted to authorised staff only
• Regular privacy training for staff
• Automated alerts for suspicious activity
• Rapid response plan in the event of a data breach

7 Data Retention Period

jita7 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

All information is retained while your account remains active. If you request account closure, jita7 will arrange to delete or securely dispose of your personal information within the specified timeframe. However, certain information may need to be kept for a defined period due to legal, tax or anti-money laundering obligations.

Transaction records, identity verification documents, and communication history are retained for the period prescribed by applicable law. After that period has passed, they are securely deleted.

8 Your Rights Regarding Your Information

As a jita7 user, you have certain important rights regarding your personal information. To exercise these rights, you can contact our support team at any time.

8.1 Right of Access

You can request a copy of what information jita7 holds about you. We will fulfil this request in compliance with applicable regulations.

8.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you can request that it be corrected. Keeping accurate information is also essential for secure transactions.

8.3 Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, it may not be possible to delete some information due to legal obligations — in such cases we will inform you of the reason.

8.4 Right to Object to Processing

You can withdraw your consent to marketing communications at any time. If you submit this request via our live chat or email, we will act on it promptly.

8.5 Data Portability

If you would like to receive your information in a standard, machine-readable format, you can make a request. jita7 will endeavour to fulfil this request within the scope of applicable regulations.

On our Responsible Gaming page you can find out more about how to control your account activity and set limits when needed.

9 Protection of Minors

jita7 strictly ensures that its services are for persons aged 21 or above only. 21+ This age restriction is consistent with prevailing norms and social values in Bangladesh.

During registration, jita7 verifies the National ID or equivalent document to confirm age. If, for any reason, a minor's information enters our system, jita7 will immediately close that account and securely delete the associated information.

We never knowingly collect information from minors or provide services to them. If a parent or guardian believes their minor child has registered on jita7, please notify our support team immediately.

10 Policy Changes and Updates

jita7 may update this Privacy Policy from time to time. Amendments may be necessary due to expansion of services, changes in technology, or legal obligations.

If any significant changes are made, we will notify you via your registered email or through the platform. The date of the change will be shown at the top of the page as "Last Updated".

Continuing to use the platform after changes are published will be taken as your acceptance of the revised Policy. We therefore recommend reviewing this page regularly. Further information about jita7's overall goals and values is available on our About Us page.

11 Contact Us

If you have any questions, feedback, or complaints about this Privacy Policy, please contact the jita7 support team. Our team is available 7 days a week, 24 hours a day in both Bengali and English.

Any data-related requests — such as viewing, correcting, or deleting your information — can be made via live chat or email. We will respond to your request within a reasonable time.

For general questions, visit our FAQ section — there you will find answers to common questions about accounts, payments, and privacy.